Motor City Technology Proactive IT Support and Maintenance Plan

Tech Support

Reduce downtime, increase profitability, and make your technology work for you.

Motor City Technology is dedicated to keeping your technology investment up and running smoothly so you can focus on your business.  You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Change the way you think about IT with Motor City Technology.


Protect your Business Inside and Out

Network Security with 24 hour Network Support

How Secure is your Network?
Are you at risk?
It's time to get proactive.

The Internet offers significant benefits to small and medium-sized businesses, but with it comes many potent security issues.  From Malware to Data Theft, layering protection into your current IT infrastructure is becoming more and more important every day.  We can help you by reviewing your company's needs and finding a solution that works best for your business.


All-You-Can-Eat Helpdesk Support

Computer Support and 24 hour Tech Support Helpdesk

End-users are human.

Shouldn't their IT support be too?

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.


Motor City Cloud Solutions - Flexible Business Computing

Cloud Computing

Information Technology deployed through the cloud is the future of small and medium business technology management. Adopting cloud-based utilities into your business plan can significantly reduce costs allowing you to spend less time worrying about your IT and more time focusing on the administration of your business.

The Cloud is not located up in the sky; it is a network connected from ultra-secured brick-and-mortar locations with massive servers. This infrastructure provides our clients with the kind of backup and security that was previously only affordable to Fortune 500 companies.

Imagine being able to expand your company's capabilities without purchasing any of the hardware traditionally found in an office; or taking on the expense of running and maintaining that hardware. With Motor City cloud solutions, it is completely possible to get the benefits of a secure, expertly-managed data center without the costs required to purchase and run your own equipment.


Improve Productivity with Content Filtering

Network Security - Firewall, Antivirus and Malware Protection

Protect your employees and network by preventing questionable and unsafe content.

Block inappropriate website content from your employees effectively without keeping your staff from the sites and services they need.  With Motor City Technology's cost-effective Content Filtering Solutions, you can have precise control over the sites your users can go to to keep productivity up and promote a safe, appropriate work environment without bogging down user workstations.


How Much does Spam Cost Your Company?

Spam Email Protection and Junkmail Filtering

You'd be surprised how much time is lost company-wide for junk mail.  Reclaim your Inbox today

According to a recent study, 78% of all email sent is classified as spam.  Other reports have claimed that US companies lose $712 per employee each year due to spam email despite the software spam filters that come with most email clients.  Ask yourself if you'd like to continue sifting through spam and let junk email clog up your inboxes and exchange server.


Proactive Managed Server Support

Server Support, Management and Administration

Flat-rate, fully-managed, 24/7/365 Server monitoring, maintenance, and remediation

Get comprehensive support that includes remote & on-site server remediation services at a flat monthly rate, meaning there are no 'per-incident' charges. We utilize proactive maintenance in order to prevent downtime before it affects your bottom line.
Let us give you peace of mind knowing your servers are being watched 24/7/365.


Motor City Technology’s Backup and Disaster Recovery Solution

hard drive

How long can you survive without your data?
Can you really afford to take a chance?

It would be the standard proclamation of any experienced IT professional that there are only two types of hard drives -- those that have failed and those destined to fail. With Motor City Technology’s Backup and Disaster Recovery solutions, you can gain the peace of mind of knowing that all of your data is redundantly archived and can be retrieved at a moment’s notice with only a few mouse-clicks.


Expect More from Your Business Phone System

VoIP phone

Simple, Flexible, and Cost Effective;
VoIP is the future of voice communications for businesses.

You’ve probably heard about VoIP Internet phone service, sometimes called VoIP telephony service. Essentially, it’s voice communication that transmits over the Internet. It is an ingenious idea, but how can it help your business?

Voice over Internet Protocol (VoIP) transmits calls over a data network instead of a telephone line and can offer your enterprise a 30% to 50% savings over your current phone bill. VoIP solution empowers your business to go far beyond the restraints of a typical phone system by providing voice communication using your existing high-speed Internet connection. VoIP phone lets you take advantage of cloud technology to explore new ways to leverage your communications.

A VoIP phone service allows your staff to access the company's phone system wherever there's an Internet connection. A VoIP comes equipped with scalable options, so it can grow as your company grows. Whether you are at your desk or on the road, you’ll be able to keep in touch with your employees, customers, and vendors with more ease and with less cost than ever before using IP phone deliverability.


Stop Dealing with Third-Party Support


Manage your business relationships, not your hardware and software vendors.

Get better, faster support through a single point of contact.

Ever deal with a computer issue for days because you don’t want to make the commitment to spend hours on the phone with the manufacturer’s support?  We understand completely.  Third-party technical support can run you around in circles before getting anywhere when you really need things to be back up and running so your staff can operate normally.


Cloud-Based Email Solutions

Hosted Microsoft Exchange Email Server

Email is absolutely critical to your business.  Our Hosted Email Solution delivers the best in Microsoft Exchange without the hardware requirements and management overhead.

Exchange can give your company many powerful tools. Putting them into action can vastly improve worker productivity and foster better collaboration between coworkers. However, without proper set up, you can run into some serious problems. These issues will cost your company thousands of dollars or more  in wasted productivity and IT support.


Your Business at Your Fingertips


On the road, out of town, or at the beach;

Stay connected to your business at all times

In today's world, running a business is more than a full time job.  Fortunately, the technology exists so you can stay connected with your business no matter where you are.  From mobile smartphones to remote access, there is a wide range of capabilities you can take advantage of, and even give your staff the luxury of as well.  Today, it's more cost effective than ever.


What is EMR/EHR?

Electronic Medical Records, Healthcare IT

Healthcare practices of all sizes can benefit from Electronic Medical/Health Records, which is a system for storing, organizing, and maintaining patient records.

As for any business, solid practices, organization, and easy-to-use technology can benefit doctor offices, hospitals, and other healthcare facilities.  The digital format greatly simplifies the management of patient records by providing a central point of access to each record and giving you the information you need quickly.  Collaborating between multiple departments and offices and even other healthcare institutions is much easier and faster, improving response times and patient satisfaction.


Stop Losing Money on Your Printers

Network Printer Management & Authentication

Reduce your printing cost, increase your efficiency, improve your document security, and reduce your carbon footprint

Do you know the total cost of printing in your organization? Do you have the experience and knowledge to control your print spending? Motor City Technology’s dedicated printer management will help reduce your printing cost and increase your efficiency by letting us handle the printing and letting you focus on your business.


Streamline Your Conference Room


Dynamically make your point to both the audience in front of you, and the audience all over the world.

The Mondopad tool is your all-in-one solution to give powerful presentations. Everything you need to wow your audience is right at your fingertips.  

Consider all the different tools of the Mondopad; a large 55-inch touch screen display, a digital whiteboard, a full Windows 7 Pro OS, and a high definition camera with four microphones. All of these tools can be utilized to not only enhance your presentation, but Mondopad also can expand your presentation by allowing you to collaborate with team members around the world with powerful online conferencing tools.


health care technology

IT Support Specifically Tuned to Health Care Providers

Incorporating proactive managed services presents an opportunity for a move toward secure, streamlined health care.

Medical IT can best be explained as technology that allows the secure exchange of medical and patient information between health care providers, patients, insurers, and other administrative entities.


Motor City HaaS

computing infrastructure

Can your enterprise afford to replace the essential hardware that it needs to run properly?

Motor City Technology offers a set of complete IT solutions for business. We proudly offer Hardware as a Service (HaaS) for any-sized business. Hardware as a Service is a solution for companies that don’t want to be saddled with, or simply can’t afford to take on, the capital investment of updating their computer hardware.


Website Services


Motor City Technology's Website Creation and Management

Today’s business climate is extremely competitive. In order for a business to be as profitable as possible, it’s presence has to be established on the internet. The experienced professionals at Motor City Technology has a solution for all of your IT-related needs. We offer comprehensive website services designed to offer enterprises their own customized website that is sure to increase visibility and establish credibility that is crucial in attracting leads; and ultimately, new customers.


Experience Ultimate Customer Service


Get a single point of contact from our staff that specializes in knowing your business.

If someone is promising you good customer service, you would expect them to remember important details like your name and past interactions. By knowing every detail about the IT needs of your company, a Virtual CIO can provide you with the ultimate customer service experience. It is the job of the Virtual CIO to work closely with you and learn everything they can about the needs of your company. This is what drives the ultimate customer service experience. When it comes down to it, a Virtual CIO is like a high level consultant who has your best interest in mind.