Are your employees trained to answer the phones in a helpful and professional manner? If you're not intentional about this, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to equip your staff with phone features allowing them to know pertinent information about a client before they answer the phone.
One would assume that software preinstalled on a new PC is secure and has been properly vetted by the manufacturer. This is the case 99 percent of the time, but an exception has recently been discovered with the Superfish app, which came installed on new Lenovo computers sold between September and December of 2014. How can you protect your PC from this fishy security threat?
Before investing in a solution for your business, it’s important to understand what you’re getting into. Sometimes it can be difficult, especially with all of the jargon floating around. In fact, an excessive amount of this “geekspeak” can intimidate prospective clients, and maybe even frighten away a sale. While it’s avoided as much as possible, it sometimes can’t be helped, and some business owners are still lost on certain sayings or acronyms.
Last year, Microsoft pulled the plug on Windows XP’s support. Now, one year later, Windows Server 2003 is scheduled to meet its demise. If your servers are still running Windows Server 2003 as their operating system, it’s important to upgrade before the end of support date of July 14th. Otherwise, you could be running a server operating system without necessary patches and security updates.
We all know Microsoft PowerPoint as a great presentation tool which can help you drive information home to the audience. Naturally, this makes it a great medium for use in more than one type of professional environment. It can be used for webinars, lectures, and even the courtrooms; but is a legal trial really a place for a slideshow?