Small business owners and Entrepreneurs wear many hats. They have certain strengths and a drive to make money using the skills that they have. But there are many facets to running a business. Someone needs to do the accounting, the networking, inventory, manage employees, do sales calls and more. Then, someone needs to manage the technology.
The National Small Business Association says that 43% of small business owners will spend more than 2 hours on tech problems each week. Computers age out quickly and problems can arise out of nowhere. What can a small business owner do when they have a huge presentation deadline and their computer crashes, or when multiple employees can't work?
Typically that's when somebody is called to repair computers and fix network issues. Traditional tech support is "break-fix," that is, when something breaks, you pay to have it fixed. The problem with that is you can't plan an IT budget when you don't know what's going to break or how much its going to cost you to fix it. When IT services are managed, technicians take a different approach: utilize preventive maintenance techniques, IT best practices and remote monitoring tools to keep your technology running smoothly. This means fewer issues in the long run coupled with a much more manageable flat rate.
The end goal of Managed IT is to keep problems from occurring in the first place. For example, your server is the backbone of your company and it needs to be set up and secured properly, and regular maintenance needs to be ran so everything will run smoothly. Otherwise things can get very expensive very quickly when an issue arises. Managed Service Providers like Motor City Technology utilize remote monitoring solutions to streamline maintenance and deploy patches and security updates, and we develop a very strong understanding of not just your IT infrastructure, but of your business goals and needs. This way, your technology can work for you, and you don't need to worry about overhead or unnecessary tech preventing your business from growing.
While a small business owner may manage multiple aspects of their business, technology should not be one of them. Your technology should be managed by a professional, so give us a call today at 248.737.7920 and set up a consultation. Let us take the worry our of you IT.